SIDS DIY

FREQUENTLY ASKED QUESTIONS

HOW DO I CREATE AN ACCOUNT ON SID’S DIY?

At the end of placing an order you will be asked if you want to continue as a guest or you would like to register. Just follow the steps and your account will be created.

DO YOU DO A BACK ORDER?

No, we don’t have the back order system.

I WANT TO RETURN MY PURCHASE. HOW CAN I DO IT?

Just follow the steps of the ‘Return Policy’.

MY EMAIL ADDRESS IS CHANGED. HOW DO I UPDATE THIS INFORMATION TO MY CURRENT ACCOUNT?

Just log in into your account and press the edit button. You will be able to change the details of your account.

DO YOU OFFER LIFE CHAT SUPPORT?

At the moment, we do not have life chat support.

WHAT FORMS OF PAYMENTS DO YOU ACCEPT?

We accept Master, Visa and Paypal.

DO YOU OFFER BULK DISCOUNTS?

Yes, we do have a better price for pack sizes. Contact info@sidsdiy.com for your enquiries.

HOW DO I SIGN IN?

At the top right corner, you have the button to sign in. You will need your email address and your password at hand.

CAN I CANCEL AN ORDER THAT I’VE ALEREADY SEND?

You should contact us as soon as possible at info@sidsdiy.com.

WHAT IF MY QUESTION ISN’T ANSWERED HERE?

If you need more assistance, please feel free to contact us through our email address, info@sidsdiy.com.